Refund Policy

Our Refund Commitment

At Farmer Card, we aim to provide a smooth and reliable digital service. We encourage users to review all information carefully before making a payment and before generating or downloading any document.

Since our platform provides digital services that are delivered online, refunds are considered only in limited situations where they are genuinely applicable.

Important Information

Please verify all details entered on the website before completing your payment. Incorrect information entered by the user may affect the generated output and may not qualify for a refund.

When a Refund May Be Considered

A refund request may be reviewed in situations such as:

A payment was successfully charged more than once for the same order.
The payment was completed but the service could not be delivered because of a verified technical issue on our platform.
A confirmed payment was received but the requested digital service could not be provided.

When Refunds Are Not Available

Refund requests may not be approved in the following situations:

Incorrect information was entered by the user.
The service has already been successfully delivered.
The user changes their mind after the digital service has been completed.
Refund requests based on personal preference after successful delivery.
Issues caused by the user's device, browser or internet connection.
Failure to read the service description before making payment.

Refund Request Process

If you believe you are eligible for a refund, you may contact our support team with complete details of your payment and the issue you experienced. Every request is reviewed individually to ensure a fair and transparent process.

To help us investigate your request quickly, please include the relevant payment information when contacting us.

Order or Transaction ID.
Date and time of payment.
Registered email address.
Description of the issue.
Screenshot or supporting information, if available.

Refund Review Timeline

Once we receive your refund request, our team will review the information provided. If additional details are required, we may contact you for clarification before making a decision.

Approved refunds are generally processed within a reasonable period through the original payment method. The actual time required for the amount to appear in your account depends on your payment provider or bank.

Processing Time

Approved refund requests are usually initiated within 5 to 7 business days. The final credit may take additional time depending on your bank or payment service provider.

Failed or Pending Transactions

If your payment fails, remains pending or is automatically reversed by your bank or payment provider, you normally do not need to submit a refund request. Such transactions are generally handled according to the policies of the payment provider.

If you are unsure about the status of your payment, please contact our support team before making another payment.

Duplicate Payments

If the same payment has been charged more than once for the same service due to a technical issue, please contact us immediately. After verification, any eligible duplicate payment will be refunded through the original payment method.

"We are committed to handling every genuine refund request fairly, transparently and as quickly as possible."

Contact Support

For any questions regarding payments or refunds, please contact our support team using the details below.

Email: help.farmercard@gmail.com
Website: https://www.farmercard.in
Support: Visit our Contact Us page for assistance.